Legal

Refunds and cancellations

Last updated: 10 September 2026

This page explains how cancellations and refunds work for PagePinger paid plans.

Subscriptions

Paid plans are billed through Stripe on a monthly or annual cycle, depending on what you chose at checkout. You can manage or cancel your subscription in the Stripe customer portal from your account, or by emailing us for help.

Cancel anytime

Cancel whenever you like. After you cancel, you normally keep access until the end of the billing period you already paid for. New charges stop once cancellation is confirmed.

Refunds

Refunds are handled case by case. If you are not satisfied with your first paid charge and have barely used the service, contact us within 7 days of that first paid charge and we will review a refund for unused service. Later renewals, partial months after heavy use, or refunds requested after the 7-day window are not automatic.

How to ask

Email [email protected] from the address on your account. Include the email you pay with and a short note about what happened. We reply as soon as we can.